National Pothole Day sees new reporting apps launched

15/01/2024 | DOMINIC BROWNE

A new pothole reporting system has been launched to mark National Pothole Day, while an old favourite celebrates a re-vamp.

Cycling UK has refreshed its pothole reporting tool, Fill That Hole, which has helped nearly 200,000 defects get reported over the whole of the UK since its launch in 2007.

Data from the new system will also allow Cycling UK 'to monitor how potholes impact different road users for the first time'.

'Anonymous data will let our campaigns team know the rate of injury or damage caused by potholes for different road users, helping power our push for more long-term funding for local roads maintenance,' the membership charity said.

The new system also lets users report on other problems that could pose a risk such as broken traffic lights, incorrect or damaged signage, or debris on the road.

Cyclists are particularly vulnerable to potholes and up to 15% of cyclists injured in crashes dealt with by Cycling UK’s legal services team said the incident was related to a road defect.

The updated tool was made possible by funding and support from law firm Fletchers Cycle SOS.

Bob Coupland, head of cycling claims at Cycle SOS, part of Fletchers Solicitors, said: 'As legal partners of Cycling UK, we understand the importance of addressing the issue of potholes and road defects for the wellbeing of cyclists.

'This platform not only serves as a valuable tool for reporting potholes but also plays a pivotal role in fostering collaboration between the cycling community and local authorities. The Fill That Hole website aligns seamlessly with our mission to advocate for the rights and wellbeing of cyclists on the road.'

Reports via the app or website go directly to the relevant highway authority, which has a legal responsibility to check and repair where necessary.

Meanwhile, the RAC has also teamed up with Metricell to release the free Stan pothole reporting app, which provides a 'user-friendly AI-powered platform to report and address potholes quickly and hold local authorities to account'.

After downloading the app, users can report a road defect by taking a photo or video with a smartphone – allowing the public to use the same computer vision and geospatial technology that contractors now deploy to monitor roads.

Stan is the public-facing version of Road Surveyor, an enterprise application used by local governments and highway agencies to monitor roads.

The Stan system can identify defects and their location. It then generates a report and connects with local councils to provide detailed information about the number and severity of local defects.

Stan can also create a 'Road Health Score' using a formula involving the number and severity of road defects, traffic volume, and road types 'based on Department for Transport guidelines and consultations with the RAC', the Stan team said.

'With Stan, we are empowering communities to play an active role in ensuring safer roads,' said Mike Mockford, product owner of Stan.

'Our partnership with the RAC is a testament to our commitment to making a real difference, and we are excited about the combined efforts in creating a more secure and reliable road infrastructure.'

RAC head of policy Simon Williams said: 'Pothole-ridden roads are the scourge of every driver, which is why we are so keen to work with Metricell to promote the use of the free Stan app.

'If used by drivers widely enough, Stan has the potential to keep councils informed of all the major road defects on their networks, enabling them to take faster action leading to safer, more comfortable journeys.'

Highways InProfile

latest magazine issue
Highways jobs

Highways Capital Lead

£47,754 - £50,788
To be responsible for management of the Regional Highway Capital Delivery Teams South Wales
Recruiter: South Wales Trunk Road Agent

Senior Development Management Engineer

£37,938 - £44,711
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce Coventry, West Midlands
Recruiter: Coventry City Council

Head of Highways

£66,366 - £85,284 pa
Highway Operations is a large division within the Planning, Growth & Infrastructure. Enfield (City/Town), London (Greater)
Recruiter: Enfield London Borough Council

Circular Economy Officer - FTC till the 31st March 26

£26526.00 - £31208.00 per annum + + 26 Days Leave & Local Gov Pension
... England, Essex, Chelmsford
Recruiter: Essex County Council

Director Highways, Transport & Waste Management

up to £120k
There for Nottinghamshire. There for each other. There for you. Nottinghamshire
Recruiter: Nottinghamshire County Council

Director of Highways and Transportation

£126,909
We’re seeking a dynamic and innovative leader to spearhead our Highways and Transportation services. Essex
Recruiter: Essex County Council

Senior Structures Technician

£32,654 - £36,124 plus circa £2000 - £4000 OT (variable
To lead on the planning, delivery and reporting of the highway structures General Inspection programme. Baglan, Port Talbot
Recruiter: South Wales Trunk Road Agent

Assistant Director of Place Operations

£85,962 to £93,267
Bury is a proud and prosperous borough Bury, Greater Manchester
Recruiter: Bury Council

Career Grade Transport Planner (Carer Grade 6-8)

Grade 06 (£29,093 - £32,654) TO Grade 08 (£37,938 - £41,511)
This is a fantastic opportunity to work for a forward thinking and dynamic transport authority located in the heart of the North West Warrington, Cheshire
Recruiter: Warrington Borough Council

Principal Performance and Assurance Manager

£Competitive
We have an exciting opportunity for a highly motivated Principal Performance and Assurance Manager to join our Senior Management Team SBIM Avonmouth, Bristol
Recruiter: Amey

Principal Construction Manager

£Competitive
We are excited to offer a fantastic opportunity for a Permanent Principal Construction Manager to join our dynamic Area 12 West Yorkshire
Recruiter: Amey

Electrician

£Competitive
We are excited to offer a fantastic opportunity for two Permanent Electricians Tingley, Wakefield
Recruiter: Amey

Asset Development Manager

£44,111 per annum (pay award pending)
Do you want to work for an organisation that values you as an individual? West Yorkshire
Recruiter: West Yorkshire Combined Authority

Principal Engineer – Structures Capital Delivery

£43,693 - £47,754
To act as one of the Agent's technical experts for highway structures schemes and related issues South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer Programme Management

£36,124 - £39,513
To support the Principal Engineer ensuring effective co-ordination, programming and contract administration. South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer – Structures Delivery

£36,124 - £39,513
To support the Principal Engineer Structures (Capital Works) and deputise if necessary South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer – Structures Condition

£36,124 - £39,513 plus circa £2500 - £4000 OT (variable)
To take the lead role on the Structures Principal and General Inspection programmes South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer (Consultancy)

£43,693 - £50,788 
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce Coventry, West Midlands
Recruiter: Coventry City Council

Carbon and Net Zero Manager

£47,754 - £50,788
To lead and manage the carbon strategy for the Agent by developing a programme South Wales
Recruiter: South Wales Trunk Road Agent

Highways Engagement Officer - WMF1977e

£33,366 - £34,314
The role will provide specialist support within the Highways service Kendal, Cumbria
Recruiter: Westmorland and Furness Council
SUBSCRIBE NOW

Latest Video

Subscribe to Highways today to ensure you keep your finger on the pulse of everything happening in the UK road network throughout the year.

SUBSCRIBE NOW