Councils 'have tightened pothole payout criteria'

05/02/2024 | CHRIS AMES

Compensation paid by councils for damage caused by potholes has fallen by more than a half, with some giving out ‘next to nothing’, according to a new analysis of official data.

Based on data obtained through the Freedom of Information Act by the Liberal Democrats and reported last month, the Telegraph reported that compensation paid by 85 councils fell from £3.7m to £1.7m between 2019-20 and 2022-23.

In fact, payouts by the same councils totalled slightly less than £1.7m in 2021-22.

AA president Edmund King said a lot of local authorities have tightened up the criteria for paying compensation.

He said: ‘Certainly what we’ve seen is that there’s been a massive increase in incidents on the roads. Drivers are damaging two wheels, two tyres and steering, which could be £5,000.

Mr King added that the amount of compensation paid out ‘varies enormously’ and that ‘some councils are literally giving out next to nothing’.

The AA said it was called out to 632,000 incidents where drivers had damaged tyres, wheels, steering or suspension as a result of hitting potholes last year.

It said this meant that on a national scale around two million vehicles damaged by potholes, costing an estimated £4.74m.

A spokesman for the Local Government Association said: ‘Each claim for compensation sent to a council is robustly judged on its own merits and in accordance to the law.

‘Instead of paying for costly compensation claims, councils much prefer to use their budgets to keep our roads in a good condition, in turn reducing the risk of damage to vehicles and personal injuries.

‘However, this has become increasingly challenging, with an estimated and growing £14bn backlog of repairs to bring all local roads across the country up to scratch.’

Separately, analysis by SmartSurvey named Glasgow as the 'pothole capital of Britain', with 11.7 potholes left unrepaired for every 1,000 residents, followed by Edinburgh with 8.2 per 1,000 people.

Hereford is said to be ‘pothole capital of England’, with 7.9 potholes unfixed per 1,000 residents and Wrexham the worst city in Wales with 5.9.

The data is based on areas with at least 100 pothole reports from residents on FixMyStreet, with reports marked as ‘open’ until they are resolved.

Highways InProfile

latest magazine issue
Highways jobs

Director of Highways and Transportation

£126,909
We’re seeking a dynamic and innovative leader to spearhead our Highways and Transportation services. Essex
Recruiter: Essex County Council

Senior Structures Technician

£32,654 - £36,124 plus circa £2000 - £4000 OT (variable
To lead on the planning, delivery and reporting of the highway structures General Inspection programme. Baglan, Port Talbot
Recruiter: South Wales Trunk Road Agent

Assistant Director of Place Operations

£85,962 to £93,267
Bury is a proud and prosperous borough Bury, Greater Manchester
Recruiter: Bury Council

Career Grade Transport Planner (Carer Grade 6-8)

Grade 06 (£29,093 - £32,654) TO Grade 08 (£37,938 - £41,511)
This is a fantastic opportunity to work for a forward thinking and dynamic transport authority located in the heart of the North West Warrington, Cheshire
Recruiter: Warrington Borough Council

Principal Performance and Assurance Manager

£Competitive
We have an exciting opportunity for a highly motivated Principal Performance and Assurance Manager to join our Senior Management Team SBIM Avonmouth, Bristol
Recruiter: Amey

Principal Construction Manager

£Competitive
We are excited to offer a fantastic opportunity for a Permanent Principal Construction Manager to join our dynamic Area 12 West Yorkshire
Recruiter: Amey

Electrician

£Competitive
We are excited to offer a fantastic opportunity for two Permanent Electricians Tingley, Wakefield
Recruiter: Amey

Asset Development Manager

£44,111 per annum (pay award pending)
Do you want to work for an organisation that values you as an individual? West Yorkshire
Recruiter: West Yorkshire Combined Authority

Principal Engineer – Structures Capital Delivery

£43,693 - £47,754
To act as one of the Agent's technical experts for highway structures schemes and related issues South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer Programme Management

£36,124 - £39,513
To support the Principal Engineer ensuring effective co-ordination, programming and contract administration. South Wales
Recruiter: South Wales Trunk Road Agent

Highways Capital Lead

£47,754 - £50,788
To be responsible for management of the Regional Highway Capital Delivery Teams South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer – Structures Delivery

£36,124 - £39,513
To support the Principal Engineer Structures (Capital Works) and deputise if necessary South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer – Structures Condition

£36,124 - £39,513 plus circa £2500 - £4000 OT (variable)
To take the lead role on the Structures Principal and General Inspection programmes South Wales
Recruiter: South Wales Trunk Road Agent

Senior Development Management Engineer

£37,938 - £44,711
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce Coventry, West Midlands
Recruiter: Coventry City Council

Senior Engineer (Consultancy)

£43,693 - £50,788 
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce Coventry, West Midlands
Recruiter: Coventry City Council

Carbon and Net Zero Manager

£47,754 - £50,788
To lead and manage the carbon strategy for the Agent by developing a programme South Wales
Recruiter: South Wales Trunk Road Agent

Highways Engagement Officer - WMF1977e

£33,366 - £34,314
The role will provide specialist support within the Highways service Kendal, Cumbria
Recruiter: Westmorland and Furness Council

Trunk Road Services – Senior Supervisor

Grade 9
South Wales Trunk Road Agent
Recruiter: South Wales Trunk Road Agent

Horticultural Operative

£25390.0000 - £26203.0000 per annum
Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit a Horticultural Operative.To apply please click here
Recruiter: Essex County Council

Highway Asset Maintenance Assistant Engineer (CDC)

Grade 8, £32,662 - £36,239 (Pay award pending)
The City of Doncaster Council is a confident, ambitious organisation Doncaster, South Yorkshire
Recruiter: City Of Doncaster Council
SUBSCRIBE NOW

Latest Video

Subscribe to Highways today to ensure you keep your finger on the pulse of everything happening in the UK road network throughout the year.

SUBSCRIBE NOW